Frequently Asked Questions
Everything you need to know about the world of Montale Parfums
Are Montale perfumes authentic and long-lasting?
Yes, all our fragrances are 100% authentic and formulated with high-concentration essential oils, ensuring the exceptional longevity and sillage that the house of Montale is renowned for.
Why are Montale bottles made of aluminum?
Our signature aluminum bottles are specially designed to protect the precious essences from light, which is the primary enemy of perfume. This ensures your fragrance remains stable and potent for years.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days. International delivery times vary by destination but generally range from 7-14 business days.
What is your return policy?
We accept returns within 14 days of delivery, provided the perfume is unopened, the original cellophane wrap is intact, and the product is in its original condition.
Do you offer samples with purchases?
Yes, we include complimentary discovery samples with every full-size bottle order, allowing you to explore other olfactory journeys from our collection.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.